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Senior Mental Health Administrator

Band 4

Main area
Oxfordshire Mental Health Services
Band 4
Full time: 37.5 hours per week
Job ref
£21,089 to £23,761 per annum
05/04/2020 23:59

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible.


Do you have an interest in working in Mental Health. We are currently seeking an able and emotionally resilient administrator to join the City and North East Oxfordshire Adult Mental Health Team (AMHT) You will be providing comprehensive administrative support to all colleagues across the team.

The AMHT provide a comprehensive multi-disciplinary service to individuals living in the Oxfordshire locality who require secondary mental health services.

The nature of this key role is often challenging and demanding that requires skills to handle all contacts confidently with compassion, patience and professionalism. A high level of understanding the importance of confidentiality, particularly regarding patient interactions. Good communication skills are essential for this role when dealing with patients, carer’s, colleagues and other professionals.

The ideal candidate will have a high level of emotional resilience, with a calm manner. You will be organised with a flexible approach demonstrating the ability to work as part of a team There is a requirement to be able to prioritise work independently, whilst managing a defined workload.

Strong IT skills are a requisite of this role. Previous experience working in a Social Care setting is desirable.

The AMHT is based at the Warneford Hospital in Oxford with a satellite base in Bicester. The team is headed up by a committed and dedicated leadership team who will support you and colleagues to deliver the quality of care we expect of all of our staff. Regular supervision will be provided and you will be encouraged to undertake any training relevant to your personal development. Whilst the AMHT Medics and Clinicians operate a 24 hour, 7 days a week service, the Mental Health Administrative staff currently work 09:00 to 17:00 Monday - Friday.

When considering applying for this post, it is crucial that you read the job description and person specification in order to ensure that you demonstrate that you fulfill the essential criteria which will be a requisite for the short-listing process. Failure to do this may result in your application not being selected for an interview.

Interviews are planned for the week commencing 6th April 2020.

Previous applicants need not apply.

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

Louise Daly, Mental Health Office and Administration Manager, on 01865 902200